Introduction
This Privacy Policy describes how your local RealClean Aircraft Detailing independently owned and operated franchisee (“Franchisee”) handles the personal information you choose to share with them when you initiate contact, primarily through text message or other direct communication channels.
1. What Personal Information Is Collected
The Franchisee only collects personal information that you, the customer or potential customer, voluntarily share when you initiate communication to inquire about services, request a quote, or book a job. This information may include:
- Contact Information: Your name, phone number, and/or email address.
- Job-Related Information: Details you provide about the service you are requesting, such as location, type of service needed (e.g., aircraft detailing, specific repairs), and any scheduling preferences.
- Communication Records: Records of your text messages or other communications with the Franchisee.
No information is collected from you without your direct, voluntary sharing.
2. How Personal Information Is Used
The Franchisee uses the personal information you share strictly for the following purposes:
- Fulfilling Your Request: To provide you with a quote, book a service appointment, or answer your inquiries regarding a job.
- Service Communication: To communicate with you directly about your service, including confirming appointments, providing updates, or discussing job specifics.
- Improving Service: To understand the needs of local customers and improve the Franchisee’s local service offerings.
3. Who Personal Information Is Shared With
The Franchisee will not sell, rent, or lease your personal information to third parties. Your information is shared only as necessary to provide the service you requested:
- Internal Use: Your information is shared internally with the staff and agents of the specific Franchisee with whom you are communicating to ensure they can provide the requested service.
- Legal Requirements: If required by law, court order, or governmental request, the Franchisee may disclose your information.
SMS Consent Policy
SMS consent is not shared with third parties or affiliates. Your consent to receive text messages is specific to the local Franchisee you are communicating with and will not be used for marketing purposes by any third party.
4. Accessibility
This Privacy Policy is easily accessible and prominently included on web forms, near any consent language for texting, and linked in the footer of the RealClean Website
https://www.realcleanaircraft.com/.
SMS Terms & Conditions
SMS Terms of Service
By initiating a text message conversation with a RealClean Aircraft Detailing franchisee, you are agreeing to receive text messages from that specific franchisee and their authorized agents in response to your inquiry. This text messaging service is designed for direct communication about quotes, job bookings, service scheduling, and appointment reminders regarding the services you have proactively inquired about.
Types of messages you can expect to receive:
- Quote/Estimate Alerts
- Service Scheduling Confirmations and Reminders
- Appointment Updates
- Direct communication regarding a service in progress
Important Details:
- Messaging frequency may vary depending on the nature of your request and the status of your service appointment.
- Message and data rates may apply from your mobile carrier. The Franchisee is not responsible for these charges.
- To opt out at any time, text STOP to the number from which you received a message. You will receive a final message confirming your opt-out.
- For help, reply HELP or visit https://www.realcleanaircraft.com
- See our Privacy Policy at https://www.realcleanaircraft.com/privacy
- See full Terms of Service at https://www.realcleanaircraft.com/terms